How do I care for my rug?
All items are handmade and cannot be machine washed.
If dust or dirt gets on the rug, you may vacuum it but make sure the vacuum does not have any moving parts.
In case of a spill, you may use cloth or paper towel to blot to prevent staining. When necessary, you can use a mild soap and cool water to remove spots. Do not vigorously scrub the spot.
How long does it take to make a rug/coaster?
Completion time of rugs depend on the type, size, and complexity of the project.
Coasters usually take between 1-2 weeks to complete,
Do you give refunds or exchanges?
I do not accept returns unless the item is damaged upon delivery. You must be able to provide proof of the damage. You can request a refund within 14 days of delivery. You may refer to my Returns and Refunds policy.
Do you ship internationally?
I currently only ship within the United States.
How do I change my personal info?
You can update name, email address and other personal information from the “Settings” section.
Do you offer local pick up?
Yes, local pick up is available in New Iberia, LA. Pick up instructions will be provided upon request.
Have additional questions?
We’re here to help. Let’s talk.